MCHS phasing out medical transcription department
By Hub City Times staff
MARSHFIELD – Marshfield Clinic Health System (MCHS) is phasing out its medical transcription department and moving toward voice recognition technology.
The clinic has informed the state of its intention to eliminate 25 jobs as part of the move, which represents the number of those workers based in Marshfield, but the actual number of jobs affected is 115. These are people who work from home all across the state and turn notes from physicians into medical reports.
Marshfield Clinic spokesman John Gardner says the medical transcriptionists will be offered new positions with a company called M*Modal, which the clinic will use for medical transcription services as it eventually transitions to voice recognition technology.
“So, as part of that, we are transitioning our transcription services to this organization called M*Modal,” he said. “What is great about M*Modal is they have offered positions to each of our transcriptionists; they are leaving Marshfield Clinic and joining M*Modal, who is the largest transcription company in the country.
“We are outsourcing our transcription services, using them, as we move towards implementing this new voice recognition technology.”
Gardner says the transition for the affected employees should be complete by Nov. 16, and those who accept positions with M-Modal will start with that company on the 17.
“We value transcription services. We are still going to use transcription services, but we are heading toward this new technology, and while we do that, we need to outsource transcription services,” Gardner said. “But, the group that we are outsourcing will have our current roster of transcription services as part of their organization, if they choose to join them.
“The System is working closely with impacted employees by offering tools and resources to assist them through this transition. These include meeting with those interested in other positions with the System and working with the Wisconsin Department of Workforce Development to assist employees if they request it.”
M*Modal is the largest company of its kind in the country. It has been registered to do business in Wisconsin since 2008.